Problems with gambling? Change your life. Call 1800 858 858.

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gambler looking happy because they changed their life by calling GambleAware

Welcome to GambleAware.

We want to thank you for taking the first step in getting support to address your concerns about gambling in a positive way.

There is no shame in asking for help if you are experiencing problems as a result of gambling. That’s why we offer a free, confidential service – so that you can have an open conversation about what is worrying you and make sure you get the support you deserve.

To get help, all you need to do is call 1800 858 858.
It is the number that can change your life.

gambler looking happy because they changed their life by calling GambleAware

When you call, we will arrange for you to speak to a professional GambleAware counsellor in your language.

An interpreter may be used to connect you to a counsellor who speaks your language, if required. 

A few important things to know: 

  • The service is completely free.  
  • Your conversation is confidential. Everything you talk about will remain private. 
  • We are here to talk 24/7. You can call 1800 858 858 any time of the day or night.  
  • There is help in your language with counsellors who understand your culture.
  • You can get support from GambleAware anywhere in NSW. 
  • Flexible appointments can be arranged for ongoing support. 

How do you know your gambling is causing harm?

For some people, gambling can be a real problem that affects many parts of their lives. If you are experiencing one or more of these signs, gambling may be causing you harm and it could be time to talk to a counsellor.

Financial problems
Such as gambling more than you can afford, excessive loans or bankruptcy.
Impact on emotional health
Such as excessive stress, sadness, anger, shame or regret.
Impact on physical health
Such as not eating properly, not sleeping well or headaches.
Relationship difficulties
Such as being secretive about your gambling, conflict, or avoiding friends and family.
Impact on education or employment
Such as reduced performance, poor concentration or absences.
Criminal activity
Such as fraud or stealing.

Not sure if gambling is causing you harm?

Take the quiz to find out how it is affecting your life.

What is a counsellor and how can they help?

Counselling is talking medicine. If you had a broken arm you would see a doctor and not wait for it to get better on its own. When gambling is causing you harm, talking about your issues with a GambleAware counsellor can help.

GambleAware counsellors know that it can be hard to talk about gambling, but there is no shame in asking for help. It’s a sign of strength. We all need support, and GambleAware counsellors are professionals who will listen and talk to you about issues in your life to support you to solve them.

They will assist in: 

  • Understanding your unique pressures and issues.
  • Exploring the best way to support you. 
  • Helping to develop strategies to stop the harm from gambling.
  • Linking you with a financial counsellor and other support services.
  • Connecting you back with family, friends and community. 

Getting counselling will not only help you but will also help your loved ones. Your family members can even have their own confidential counselling sessions with a GambleAware counsellor.

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To speak to a counsellor in your language, call the number that can change your life – 1800 858 858.

We’re here to support you.

Frequently asked questions

Speaking to a GambleAware counsellor is free. You don’t need to spend any money to talk to us.
You can call anytime 24/7 on 1800 858 858. For ongoing support, flexible appointment times can be arranged so that they don’t impact your work.
Counselling is completely confidential. Everything you say will be kept private between you and the counsellor. Even when using an interpreter, your visit and anything you talk about remains confidential.
We all need support at times. Seeking help is a sign of strength. You don’t have to do this alone, there are people to help you every step of the way.
We understand that it can be difficult to talk about gambling in your community. But there is no shame in having a problem or getting help. Our counsellors are here to support you – they are part of your culture and understand your unique pressures. They can help you connect with your friends, family and community in a positive way.
If gambling is causing you harm, it is most likely affecting your family as well. We can help you prepare to talk with your family when you are ready and provide support to you all. Your family members can even have their own counselling sessions.
Seeing a GambleAware counsellor will have no effect on your visa or payments. Everything you say is confidential and is not shared with Government agencies.
The chances of winning your money back is incredibly unlikely. It is more likely that gambling will cause you and your family harm. However, if you speak to a GambleAware counsellor the chances of getting support is 100%. You are the investment and speaking to us can change your life.
Being lonely is really hard. Your GambleAware counsellor will give you strategies and help connect you with people socially without having to gamble.

More information

If you’d like more information on the signs, financial counselling, legal or financial advice, self-exclusions and the additional support you can get, download the fact sheet below.
Click here for more information Are you a gambling support worker?