NSW Gambling Survey 2024

About the study 

This report details the results of the NSW Gambling Survey 2024. This survey provides insights on who gambles, how gambling is changing, and the extent of gambling harm in NSW. The research, which was conducted by Central Queensland University, was commissioned by the NSW Responsible Gambling Fund.

Methodology 

The survey measured gambling participation, attitudes, and harm in NSW. Telephone interviews were conducted among a random sample of 10,000 adult NSW residents between March and May 2024. 

The 2024 survey includes new and different measures of gambling harm. Harm to both gamblers and affected others is measured, as well as harm from gambling that took place more than 12 months ago. This provides a more comprehensive understanding of the impact of gambling on the NSW population.

Key findings

The survey found that:

• Overall gambling participation has remained relatively stable at 53.5% (53% in 2019).

• Participation has declined for most gambling forms including electronic gaming machines (EGMs), scratchies, race betting and casino table games, with participation only increasing for lottery tickets, sports betting and online casino games.

• EGMs are the source of most of the gambling harm in NSW, followed by wagering products, casino table games, online casinos and online poker.

• One in five survey respondents (21.0%) experienced gambling harm, with:
  
  - 7.8% experiencing harm from their own gambling
  - 12.7% experiencing harm from someone else’s gambling
  - 7.1% experiencing harm from gambling that occurred more than 12                 months ago.

Suggested citation

Browne M*, Russell AMT*, Dellosa G, Rockloff M and Hing N (2024) NSW Gambling Survey 2024, Central Queensland University. Commissioned by the NSW Responsible Gambling Fund.

*These authors contributed equally to this report